Frequently Asked Questions

How do I choose a size?

Review the size options and sizing information on the individual product page before ordering. Available sizes can differ between costumes.

Will every costume suit every pet?

No single style is right for every pet. Check that the item is intended for your pet type and review the product's size information carefully.

Can my pet wear a costume unsupervised?

No. Keep your pet supervised while dressed, and remove the costume if they seem uncomfortable, restricted, or distressed.

When will my order arrive?

Review the delivery information shown during checkout and in your order confirmation. Delivery timing can vary by destination and shipping service.

How can I ask about an order?

Use the Contact page to get in touch about a product or order.

A question you may have

Is Festive Furball connected to the Festive Furball website reported as a scam in 2024?

We are aware of that website and want to make this completely clear: there is absolutely no connection between that website and Festive Furball. We are independently operated and are not affiliated with, owned by, partnered with, or involved with that website or its operators.

Festive Furball is a separate pet-accessories store focused on festive products for pets. The similar name is purely coincidental. If you would like to review the older report for yourself, you can do so here.